bi333 Terms & Conditions

1 General Information & Acceptance

By accessing or using the bi333 platform, you are considered to have agreed to the following terms and conditions. This agreement forms a legally binding contract between you and the bi333 platform. If you disagree with any part of these terms, please refrain from using this platform.

bi333 is an online betting and casino platform that provides cricket betting, live casino, slot games, and many other entertainment services for Bangladeshi users. The platform ensures user safety through SSL encryption and fair play policies.

These terms are available in both English and Bengali. In case of any conflict, the Bengali version will be considered the original.

2 Eligibility & Age Requirement

The following conditions must be met to use the bi333 platform:

• You must be at least 21 years old — this platform is for those aged 21 or above only.
• You must use this service voluntarily and in a sound state of mind.
• You may not access this platform from any jurisdiction where online gambling or betting is completely prohibited.
• Each person may hold only one account.
• Employees of bi333 or their family members may not open an account on this platform.

bi333 may request identity documents or other verification at any time for age verification. Failure to provide documents may result in temporary account suspension.

3 Account Registration & Management

3.1 Registration Process

When registering with bi333, you must provide accurate, complete, and up-to-date information. Providing false information may result in account cancellation and forfeiture of deposited funds.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You will be held responsible for any activity carried out using your account. If you suspect any unauthorized access, notify our support team immediately.

• Change your password regularly and avoid easily guessable passwords.
• Allowing third parties to use your account is strictly prohibited.
• Always log in from a secure network.

3.3 Account Closure

You may request account closure at any time through our support team. bi333 reserves the right to suspend or cancel an account for investigation purposes or in the event of a terms violation.

4 Deposits & Withdrawals

4.1 Deposit Methods

bi333 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. These are popular mobile banking services in Bangladesh. Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 15 minutes to 2 hours. Account verification may be required for withdrawals.

• The withdrawal amount must come from the active balance.
• Withdrawals cannot be made directly from the bonus balance — wagering requirements must be met first.
• bi333 reserves the right to temporarily hold withdrawals if security verification is required.
• Withdrawals will be made using the same method that was used to make the deposit.

4.3 Transaction Security

All financial transactions are secured through SSL encryption technology. bi333 will never ask for your payment PIN or password. If anyone asks for this information, it is fraud — notify us immediately.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

New members at bi333 receive a 100% bonus on their first deposit, up to ৳8,000. For example, depositing ৳1,000 earns a ৳1,000 bonus — giving a total balance of ৳2,000. Or, depositing ৳18,000 or more earns the maximum ৳8,000 bonus — giving a total balance of ৳26,000.

5.2 Wagering Requirements

Wagering requirements must be met before withdrawing a bonus. The wagering calculation applies only to the bonus amount, not the combined total of deposit and bonus.

5.3 General Bonus Terms

• Each user may take advantage of the welcome bonus only once.
• If the bonus usage period expires, it will be cancelled automatically.
• Attempting to earn bonuses through multiple accounts will result in cancellation of all associated accounts.
• bi333 reserves the right to modify or cancel any bonus offer.
• Additional restrictions may apply when using bonuses on specific games — see the detailed terms of each offer.

6 Betting Rules & Gaming Policies

6.1 General Betting Rules

All bets placed on bi333 are final and cannot be changed. The outcome of any bet affected by a technical error or system issue will be determined by bi333.

• The result of all bets will be determined based on the official result of the relevant match or event.
• Bet amounts are limited to the available balance — betting with a negative balance is not possible.
• bi333 reserves the right to set a maximum amount on any bet.

6.2 Sports Betting

Various markets are available for cricket, football, kabaddi, and other sports. Read the terms of the relevant market fully before placing a bet. If an event is postponed or cancelled, bi333's rules will apply to the associated bets.

6.3 Casino & Slot Games

Live casino and slot games use systems from licensed software providers. Each game has its own rules. It is important to understand the concepts of RTP (Return to Player) and volatility — RTP refers to the average percentage returned to players over the long term. Detailed rules for each game can be found in the game interface.

7 VIP & Rewards Program

bi333's VIP program has five tiers. By playing regularly, you can advance to higher tiers and enjoy weekly cashback benefits at each level:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.7% weekly cashback.
• Platinum — up to 1.0% weekly cashback.
• Diamond — up to 1.2% weekly cashback.

VIP benefits may be modified or cancelled by bi333. The latest information about the program will always be kept updated on the platform.

8 Prohibited Activities & Fraud

The following activities are strictly prohibited on the bi333 platform:

• Operating multiple accounts.
• Exploiting bonus programs to gain unfair advantages.
• Taking advantage of system vulnerabilities or software bugs.
• Hacking or attempting to access another person's account.
• Money laundering or use of illegal funds.
• Betting or gaming using automated bots or scripts.
• Threatening or harassing other users.
• Spreading malware with the intent to damage the platform.

Violating these terms will result in immediate account closure and all balances may be forfeited. In serious cases, legal action may also be taken.

9 Limitation of Liability

bi333 will not be liable for any loss or damage in the following circumstances:

• Losses caused by internet connectivity issues or device malfunctions.
• Failure of third-party software or payment services.
• Losses resulting from user negligence or violation of terms.
• Unforeseen circumstances or events beyond human control (force majeure).
• Temporary service interruptions during system maintenance.

Services provided through the bi333 platform are offered on an "as is" basis. We make every effort to ensure reliability, but cannot guarantee uninterrupted service.

10 Privacy & Data Protection

bi333 is committed to protecting your personal information. Detailed guidelines on how we collect, use, and protect your data can be found on our Privacy Policy page.

Key points in brief:

• Your information is kept secure through SSL encryption.
• Information is shared with third parties only for necessary services (such as payment processing).
• You may request to view, correct, or delete your information.
• We never sell your information.

11 Responsible Gambling

bi333 is firmly committed to responsible gambling. Gambling is a form of entertainment — it should not be seen as a source of income or a way to solve financial problems.

We ask users to keep the following in mind:

• Only spend money that you can afford to lose without it affecting your daily life.
• Set time and money limits for yourself and stick to them.
• Avoid the urge to place more bets in an attempt to recover lost money.
• Refrain from betting when you are drinking or under emotional stress.
• Seek help if your relationships with family and friends are being affected.

Our Responsible Gaming page has detailed guidance on self-exclusion and setting limits. bi333's support team is available 24/7 to assist you.

12 Dispute Resolution

For any dispute or complaint, please contact bi333's customer service team first. We will do our best to resolve any issue quickly and fairly.

12.1 Complaint Process

• Submit your complaint via live chat or email.
• Clearly provide the details of your complaint (account number, date and time of the incident, and amount involved).
• We will review and respond to each complaint within a reasonable timeframe.

12.2 Final Decision

bi333's decision will initially be considered final. However, users may always request a further review. Both parties will always strive for a fair resolution.

13 Changes to Terms

bi333 reserves the right to modify these terms and conditions at any time. Any significant changes will be published on this page before they take effect.

Continued use of the platform after any changes will be considered as your agreement to the new terms. We therefore recommend visiting this page regularly.

14 Contact

If you have any questions or comments about these terms, please get in touch with us. bi333's support team is available 24/7 in both Bengali and English.

• Live Chat: Start a chat from any page on the platform — available 24/7.
• Email: [email protected]

For more information, visit our FAQ page or our About Us page.