bi333's Privacy Policy

Introduction

bi333 is a secure and reliable online betting and casino platform operated for users in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.

This privacy policy describes in detail what types of information bi333 collects, how that information is used, who it may be shared with, and what steps we take to protect your information. This policy applies to the bi333 website and all related services.

We use SSL encryption technology to protect your personal information. We ensure that fair play is maintained on our platform and that each user's information is stored with proper security.

What Information We Collect

When you register on the bi333 platform and use our services, we may collect the following types of personal information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (when required for identity verification)
• Address and contact details
• Mobile number and email address

2.2 Financial Information

• Mobile financial service account details (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal details

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and browsing activity
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting and gaming history
• Preferred games and services
• Bonus and promotion usage details

Purpose of Data Collection

bi333 uses your personal information for the following legitimate purposes:

3.1 Account Management

Your information is used to create, verify, and manage your account. Identity verification is essential for the security of our platform and also helps protect you.

3.2 Financial Transaction Processing

The necessary financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit and withdrawal amount on bi333 is ৳500.

3.3 Customer Support

Our 24/7 live chat and email support team may use your account information to resolve your issues. You can reach support at [email protected].

3.4 Platform Improvement

Information is used for analytical purposes to improve the user experience and enhance the quality of our services.

3.5 Fraud Prevention and Security

Information is analyzed to protect the platform and users from unauthorized access, fraud, and other security threats.

3.6 Responsible Gaming

Information is used to monitor users' gaming behavior and apply responsible gaming guidelines.

Cookies and Tracking Technologies

The bi333 website uses cookies and similar technologies. Cookies are small data files stored on your device that help us provide you with a better service.

4.1 Types of Cookies

• Essential cookies: Required for the core functions of the site, such as maintaining your logged-in status.
• Performance cookies: Collect information about how the site is used, which helps us improve our service.
• Preference cookies: Used to remember your language and other preferences.

You can disable cookies by changing your browser settings, but this may affect your ability to use some features of the site.

Sharing Information with Third Parties

bi333 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information may be shared with our trusted partners for payment processing, identity verification, and technical services. These partners may only use the information for the agreed purposes.

5.2 Legal Obligations

Information may be disclosed to meet legal requirements, comply with a court order, or respond to a lawful request from a government authority.

5.3 Fraud and Crime Prevention

Information may be shared with the relevant authorities in connection with investigations into financial fraud, money laundering, or other illegal activities.

Data Protection Measures

bi333 takes state-of-the-art technical and organizational steps to ensure the security of your personal information:

6.1 Encryption Technology

SSL (Secure Sockets Layer) encryption is used for all data transmissions, protecting your information from unauthorized access. Stored data is also kept in an encrypted state.

6.2 Access Controls

Only authorized personnel have access to your information, and access is granted only to the extent necessary to provide the service.

6.3 Security Audits

The security of our systems is regularly reviewed and tested so that any potential vulnerabilities can be identified and resolved quickly.

6.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps.

Data Retention Period

bi333 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected. Specific retention periods are as follows:

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: For the period required by legal and financial obligations.
• Closed account data: Some information may be retained for the legally required period even after an account is closed.
• Support communications: For a reasonable period for service quality improvement and dispute resolution.

Once the required period has passed, we take steps to securely delete the information.

Your Rights

As a user of bi333, you have the following rights regarding your personal information:

8.1 Right of Access

You may request to view what information we hold about you.

8.2 Right to Rectification

If any of your information is incomplete or incorrect, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.

8.4 Right to Object

You may object to the use of your information for specific purposes.

8.5 Right to Data Portability

You may request your information in a structured, commonly used format.

Protection of Minors' Data

bi333 is a 21+ platform and is operated for those aged 21 and above only. We do not intentionally collect personal information from minors.

If we become aware that a user is under 21, we will immediately close that account and arrange to delete the associated information. Parents or legal guardians who believe their child has registered on our platform may contact us at [email protected].

International Data Transfers

bi333's servers and data processing facilities may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:

• The destination country or organization has appropriate data protection measures in place.
• Transfer activities are conducted in accordance with internationally recognized privacy standards.
• Third-party service providers comply with contractual data protection obligations.

Changes to the Privacy Policy

bi333 reserves the right to change or update this privacy policy as needed. When significant changes are made to the policy, we will:

• Display a prominent notice on our website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of this page.

By continuing to use the site after the updated policy is published, you agree to the terms of the new policy.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team provides 24/7 assistance in Bengali and English:

• Live Chat: Contact us directly through the bi333 website
• Email: [email protected]

We are committed to properly responding to any request or question related to your privacy.